Digital Science · 3 hours ago
VP Revenue Operations Enablement & Insights
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years exp
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Responsibilities
Leadership and Strategic Alignment: Direct commercial Business Solutions (including CRM and CX systems), Rev Ops Process & Workflow, RevOps Insights, and RevOps Enablement & Training teams to ensure alignment with business objectives. Collaborate with Segment and Commercial teams to design and implement optimized commercial processes, systems, and actionable insight and enablement initiatives.
Process Optimization and Systems Integration: In collaboration with the PMO and Operations Excellence team, implement strategies for end to end process optimization and systems integration across commercial and RevOps functions. In collaboration with Commercial Operations Managers, lead initiatives to automate repetitive tasks and workflows to enhance efficiency and effectiveness.
Technology Solutions Management: In collaboration with Operational Excellence, Operations Managers and functional leaders, oversee the selection, implementation, and optimization of key technology solutions. In collaboration with Operations Managers, manage relationships with technology vendors and service providers to ensure optimal performance and alignment with business needs.
Training and Enablement: In collaboration with L&D and core functional commercial leads, develop and implement a comprehensive training program to enhance team skills and effectiveness of commercial core functions. Identify and capitalise on enablement opportunities to support continuous improvement and operational excellence. While there will be no dedicated resources in the short term assigned to Training, the foundation or processes to bridge the gap until we have dedicated resources need to be put in place.
Data Strategy and Insights Management: Oversee data insights team, to ensure data-driven decision-making. Develop and implement comprehensive data strategies, ensuring data standardization, quality assurance, and the creation of actionable insights that support business objectives.
Performance Monitoring and Reporting: Develop and monitor KPIs for process efficiency, systems performance, enablement effectiveness, and insights delivery.
Project Management and Cross-Functional Coordination: in collaboration with other business and revenue operations resources, as well as key stakeholders, oversee the alignment of project initiatives with broader commercial goals and ensure successful execution across all relevant teams.
Compliance and Innovation: Ensure compliance with internal policies, legal requirements, and industry regulations. Stay informed about industry trends and best practices to drive innovation in processes, systems, and enablement strategies.
Cross-Functional Collaboration: Foster a culture of continuous improvement, data-driven decision-making, and cross-functional collaboration. Work with IT, Finance, Product, Commercial and Business Ops teams, and the PMO to align processes, systems, and enablement initiatives with organizational goals.
Driving the Success of Revenue Operations: Support the implementation and success of the Revenue Operations function by fostering close collaboration with commercial operations functions, finance operations, and the Business Operations team, to ensure a seamless and optimised lead-to-cash workflow. Where there may be overlap or unclarity, work together to establish clear ways of working, RACIs, document processes and decisions, and avoid inefficiencies or duplications. As Revenue Operations is a new function, be adaptable to potential role changes over time.
Qualification
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Required
10+ years of experience in revenue operations, business process optimization, or systems enablement.
Proven experience leading cross-functional teams and implementing commercial operations processes.
Strong track record of managing technology systems, data insights, and enablement initiatives.
Experience in SaaS, technology, or data-driven organizations, with a focus on revenue growth and operational effectiveness.
Expertise in process optimization, systems integration, and workflow automation.
Strong leadership and project management abilities.
Excellent data analysis skills to leverage insights for strategic decision-making.
Effective communication and collaboration skills across multiple departments and teams.
Bachelor’s degree in business, operations, or a related field.
Experience with CRM systems, analysis, and technology solutions in commercial operations.
Familiarity with industry trends in RevOps and enablement strategies.
Company
Digital Science
Digital Science is a scientific research software technology company. It is a sub-organization of Holtzbrinck Digital.
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Mario Diwersy
Chief Technology Officer
Greg Timbol
VP Corporate Sales
Recent News
GlobeNewswire News Room
2024-02-06
Company data provided by crunchbase
