Vast.ai ยท 5 hours ago
Weekend Support Engineer
United States
Part-time
Remote
Entry Level
$25/hr - $30/hr
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Responsibilities
Provide technical support to customers via email, chat, and phone
Troubleshoot and resolve issues related to our GPU rental platform
Collaborate with the development team to escalate and address complex technical problems
Maintain and update support documentation
Monitor system performance and report any irregularities
Participate in on-call rotations to ensure 24/7 coverage
Qualification
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Required
Strong technical background with experience in cloud computing, GPU technologies, or related fields
Excellent problem-solving and communication skills
Ability to work independently in a remote environment
Fluency in English
Experience with Linux operating systems
Familiarity with AI, Vast.ai and machine learning concepts
Customer-oriented mindset with a passion for delivering exceptional service
Preferred
Vast.ai users or hosts preferred
Benefits
Saturday & Sunday 9am - 6pm PST
Holidays
Fully remote
Ambitious, fast-paced startup environment.
Company
Vast.ai
Global GPU rental platform for saving 5-6X on GPU compute using one simple interface.
Founded in 2018
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Travis Cannell
CMO
Company data provided by crunchbase
