112 applicants

Company

Ameriflex · 3 hours ago

WFGO - Implementation Consultant

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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Responsibilities

Work collaboratively with clients and internal teams to clarify project needs, establish scope, and ensure alignment with business objectives.

Conduct research, surveys, and data analysis to develop insights into business and solution requirements, optimizing HCM configuration based on findings.

Identify and troubleshoot implementation challenges, presenting various solutions and engaging with clients to select the best-fit approach.

Design and suggest improvements to clients and team members, implementing new procedures and training as needed to support optimized client operations.

Maintain up-to-date project documentation, including client requirements, testing protocols, and implementation status reports, ensuring transparency and continuity.

Communicate effectively with clients and team members, sharing progress updates and insights through presentations, reports, and meetings.

Provide recommendations for improvements in implementation procedures to streamline the client onboarding process and enhance overall client experience.

Actively collaborate with Professional Services team members to ensure consistent support across assigned projects, providing insights and guidance to optimize project outcomes.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client Relationship ManagementTechnical ProficiencyProject ManagementSaaS SolutionsHCM SolutionsCloud-based SolutionsConstruction Industry KnowledgeData Analysis

Required

Bachelor’s degree in related field or equivalent experience is required.

5 + years of experience in professional services or consulting, ideally within the HCM, SaaS, or cloud-based solutions space, with emphasis on payroll.

Proven experience in client-facing implementation projects and the ability to adapt best practices to individual project needs.

Prior exposure and/or knowledge within the construction industry, including but not limited to unions, prevailing wage, and fringe benefits.

Ability to travel as required for client engagements.

Ability to build and maintain effective client relationships through responsive communication, collaborative problem-solving, and solution-oriented service delivery.

Strong analytical skills with a strategic mindset for evaluating client requirements, identifying project improvements, and adapting solutions to meet business goals.

Excellent verbal, written, and presentation abilities, capable of effectively conveying information to clients and team members and facilitating productive discussions.

Proficiency in managing multiple tasks independently, with a focus on meeting project deadlines and handling competing priorities in a dynamic environment.

Familiarity with enterprise applications, web technologies, and SaaS solutions, with the ability to leverage these tools for efficient HCM implementations.

Demonstrated ability to address and resolve project challenges, using a structured approach to identify, analyze, and implement solutions.

Strong interpersonal skills and a team-oriented approach, effectively supporting peers and clients to achieve successful project outcomes.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Matching

Flexible Spending Accounts

Health Savings Accounts

Disability & Life Insurance

Employee Assistance Program

LegalShield

ID Shield

Commuter Reimbursement Plan

Tuition Reimbursement

Bonus Pay - This position falls under our “Corporate Bonus Plan” which entitles you to a potential bonus payout of up to 10% of your annual salary as an annual bonus, if offered employment.

Wellable membership

Telescope Health (telehealth) through Accresa

Intellect (mental health) application

Employee engagement activities, including voluntary events, raffles, book club, and more!