Erika4Travel · 4 hours ago
WFH-Customer Service Representative
United States
Full-time
Remote
Entry Level
Maximize your interview chancesHospitality
No H1B
Insider Connection @Erika4Travel
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Responsibilities
Industry Knowledge: We provide full training!
Knowledge of travel industry trends, destinations, and products a plus
Familiarity with various travel services, such as flights, hotels, car rentals, cruises, and travel insurance a plus
Communication Skills:
• Excellent verbal and written communication skills
• Ability to effectively communicate with clients, suppliers, and team members
Customer Service Skills:
• Strong customer service
• Ability to handle customer inquiries, complaints, and requests professionally and efficiently
• Exceptional organizational skills to handle multiple tasks and bookings simultaneously
• Attention to detail to ensure accurate and error-free bookings
Problem-Solving Skills:
• Ability to quickly and effectively solve problems that may arise during travel arrangements
• Resourcefulness in finding alternative solutions for clients
• Cultural sensitivity and awareness to cater to the diverse needs of clients from different backgrounds
Legal and Regulatory Compliance:
• Understanding of travel regulations, visa requirements, and other legal aspects related to international and domestic travel
Teamwork:
• Ability to work well on your own and motivation to meet goals
Adaptability:
• Flexibility to adapt to changes in the travel industry, such as new technology, regulations, or trends
Certifications:
• Included in your training once offer is accepted
Qualification
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Required
Must have a computer, tablet or mobile device
Must be 18 or older
Must be Proficient in English
Preferred
Knowledge of travel industry trends, destinations, and products a plus
Familiarity with various travel services, such as flights, hotels, car rentals, cruises, and travel insurance a plus
Bilingual a Plus
Company
Erika4Travel
Whether you're looking for a cruise, plane tickets, accommodations, or the whole package, we have you covered! Simply tell one of our specialists where you want to go and we'll help you figure out the rest.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
