Work at Home Customer Service Representative @ IntouchCX | Jobright.ai
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Work at Home Customer Service Representative jobs in Mesa, AZ
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IntouchCX · 1 day ago

Work at Home Customer Service Representative

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Outsourcing/Offshoring

Insider Connection @IntouchCX

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Assist all customers through inbound calls, emails, and/or chats.
Communicate a variety of information to the customer.
Be an active listener and help resolve customer inquiries.
Provide a meaningful and positive experience with every customer interaction.
Learn and retain a thorough working knowledge of all existing and new products and services.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer service experienceWork-at-home effectivenessProduct knowledge

Required

A high school diploma (or equivalent).
6 months – 1 year of customer service experience.
Great communication skills, both verbal and written.
The ability to be consistently ready to work and on time as scheduled.
Reliable internet speed and broadband connection.
A secure area in the home to work from.
The ability to work effectively in a work-at-home setting.
The understanding that although this is a Work from Home position, you must be located in the Mesa / Phoenix area.

Benefits

Health, Dental, Vision, 401(k)
401(k)
Dental insurance
Health insurance
Vision insurance
Referral program
Work from home

Company

IntouchCX

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We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.
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