teleNetwork · 11 hours ago
Work at Home Retention/Sales Customer Service: Commission + Benefits
TX
Full-time
Remote
Entry Level
$12/hr - $12/hr
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Responsibilities
Implementing retention strategies to encourage existing customers to stay or purchase alternate services
Receiving inbound and making outbound calls to retain existing customers
Working from home in a private workspace that is quiet and distraction free during shifts
Typing at least 40 WPM with 80% or higher accuracy
Multitasking capabilities with the ability to react quickly in a fast-paced environment
Following instructions, researching and utilizing resources, and adapting to changes in procedures
Qualification
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Required
Qualified residents of Alabama, Arkansas, Florida, Idaho, Kansas, Kentucky, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin.
Own a Desktop or Laptop.
Operating System (OS): Windows 10 or higher – (must be native & activated) OR MacOS (Latest version required & the Mac itself must be no more than 5 years old).
Processor: 2 Core processor needs a 2.0 GHz minimum clock speed OR 4 Core processor needs a 1.6 GHz minimum clock speed.
RAM: 3GB or higher.
Monitor Size: At least one 15" or larger monitor (more than one will make things easier).
USB headset (Hard-wired, not wireless, recommend ensuring Skype-compatible).
Webcam specifically for your intended work computer (Recommend ensuring Skype-compatible).
A quiet, distraction-free environment for the duration of your shift minus any breaks.
DSL, Cable, or Fiber internet only – we are unable to accept fixed wireless, hotspot, or satellite internet.
Internet speeds of at least 2mbps download, 1mbps upload, with ideally less than 100ms ping and jitter.
The ability to have a direct, Ethernet connection to ensure a reliable internet connection.
Typing speed of 40WPM with at least 80% accuracy.
Sitting or standing at your work station for the duration of your shift minus any breaks.
Multitasking capabilities with the ability to react quickly in a fast-paced environment.
Ability to follow instructions, research and utilize resources, and adapt to changes in procedures.
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance
Company
teleNetwork
teleNetwork is a leading provider of outsourced customer service, technical support, and sales enablement solutions for technology products and services.
Founded in 1993
1,001-5,000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase
