Sabido ยท 3 hours ago
Work From Home Call Center Representative
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Responsibilities
Provide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members
Acquire knowledge and proficiency in PBM and mail order resources to effectively assist members and clients
Resolve customer service issues and pharmacy network problems to ensure client satisfaction
Assist with on-site client orientation, health fairs, and business conferences
Perform office duties such as copying, collating, mailings, filing, and credit card processing
Qualification
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Required
Must be available and punctual for scheduled work shifts
Completion of mandatory training programs, including HIPAA Privacy Course and HIPAA Security Course
Exceptional phone and listening skills
Preferred
High School Diploma or GED, or equivalent experience
0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service
Preferred PC skills, including Microsoft Office
Company
Sabido
A free, global, and open microlearning platform.
Funding
Current Stage
Early StageCompany data provided by crunchbase