Newport and Associates · 4 hours ago

Work From Home Client Services Representative

Des Plaines, IL

Full-time

Remote

Entry Level

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Management Consulting

No H1B

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Responsibilities

Craft Personalized Itineraries:Research and develop tailored travel plans that exceed client expectations

Understand Client Needs:Assess client preferences to create trips that align with their unique desires and requirements

Stay Informed and Certified:Participate in vendor training and webinars to become a certified expert on various destinations and travel services

Manage Budgets:Plan trips within clients’ financial constraints while ensuring exceptional quality and experiences

Create Marketing Materials:Design promotional content to showcase and market travel services

Handle Travel Arrangements:Manage bookings for flights, accommodations, car rentals, cruises, event tickets, and more

Provide Excellent Communication:Stay connected with clients before, during, and after their trips to ensure a seamless experience and resolve any issues

Collaborate with Partners:Build relationships with tour operators and negotiate package deals to deliver added value for clients

Flexible Scheduling:Work part-time or full-time, adapting your schedule to suit your needs

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales experienceSmartphone with internet accessPersonal travel experienceCustomer service backgroundHospitality backgroundBudget managementMarketing materials creationTravel arrangements managementVendor training participationCollaboration with partners