L.A. Head Hunter ยท 10 hours ago
Work From Home Client Success Director (IT Services)
San Francisco Bay Area
Full-time
Remote
Director/Executive
9+ years exp
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Hiring Manager
Andrea Baptista
Insider Connection @L.A. Head Hunter
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Responsibilities
As an AVP of Client Services, you'll build and maintain exceptional client relationships that drive revenue growth and retention across the company.
Your client-centric approach will shine as you serve as a client champion, ensuring the highest levels of service and partnership while identifying growth opportunities.
Your leadership skills will be crucial as you lead and mentor a team of direct reports, promoting client retention, driving their growth, and guiding them in managing a portfolio of large-scale projects.
Your analytical abilities will be put to the test as you identify and analyze opportunities for client growth using a consultative approach and strong analytical skills.
Your collaborative skills will be at the forefront as you work closely with cross-functional teams to ensure client needs are met and exceeded, aligning solutions with business objectives.
Qualification
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Required
9+ years of experience in a senior client services role, with proven success in managing client relationships at the executive level.
4+ years of experience leading teams and developing talent.
Strong background in the IT or technology services industry.
Extensive experience in client services, with a consultative mindset and the ability to drive business growth.
Advanced level of English.
Benefits
Remote Work: Enjoy the freedom of full remote work and setting your own schedule.
Financial and Practical Perks: Get excellent compensation in your preferred currency, plus a complete home office setup.
Time Off: Take advantage of generous paid leave policies, including parental leave, vacation, and holidays.
Cultural and Professional Growth: Join a diverse and innovative environment that fosters personal and professional development.
Collaboration and Development: Engage with top-tier professionals worldwide and grow your skills in our supportive atmosphere.
Company
L.A. Head Hunter
L.A. Head Hunter es una firma de consultores a nivel nacional, que genera soluciones de Capital Humano a la medida de las necesidades de la empresa.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
