200+ applicants

Company

Original Job Post

Kainos · 2 days ago

Workday PMO Delivery Director

United States

Full-time

Remote

Director

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Responsibilities

Leading & championing a team – you will lead, motivate and empower teams within your capability to create a positive and creative culture for our people to perform well, learn and grow.

Put people first & develop others – You’ll manage, coach and develop a team, with a focus on managing employee performance. You will ensure all team members have clear goals, receive regular feedback and have timely and constructive appraisals.

Providing delivery leadership - Understand critical success factors and anticipate industry trends for the clients and projects (beyond the traditional measures: on time, on budget and to agreed scope) and ensure each work stream has a plan in place to achieve the success factors.

Manage delivery portfolio – You will have shared accountability for achieving and exceeding profitability targets within a defined portfolio (Workday P1 and PX deployments) and partner with key stakeholders for ensuring overarching commercial success.

Manage delivery methodology - Pragmatically offer domain experience to provide functional insight and thought-leadership to our consultancy organization regarding best delivery practices within the Kainos deployment methodology; including methodology and approaches across all Workday offerings (LX, Launch, YW) for both ME and LE clients. Creating well structured & accurate tools, deliverables and processes that can be used by project team members. Educate the Workday practice on best-practices on methodology and framework. Partner closely with Workday and attend Workday-related methodology/partner update calls.

Delivering commercially viable services – You will be responsible for achieving or exceeding profitability targets plus accurate and timely forecasting and reporting of project variables (revenue, staffing, work in progress, etc.). You will understand the contracts and commercial terms applying to our projects and ensure that Kainos is not compromised by non-compliance.

Unify and partner with operational departments – You will closely partner with operations and finance in order to ensure a seamless experience, accurate reporting and shared accountability for all stakeholders.

Proactively assist with recruitment activities – You will manage headcount plans to enable stable organizational growth. You will have accountability for staffing and on-boarding new team members.

Being a point of escalation – Your expertise will be leveraged to help respond to customer and project team needs with precision and efficiency. You will act as an escalation point for issues relating to an individual, team or project within the EM and Change capabilities.

Innovation and continuous improvement – You will be responsible for leading and implementing process efficiencies, encouraging innovation in technology and process. You will also sponsor initiatives within your capability or wider business unit.

Developing Kainos as a business - Support future growth by working closely with Regional Sales Directors, Account Executives, Customer Success Managers, assisting where required with the sales/procurement cycle to best position Kainos to win profitable new business. You will promote successes Kainos-wide, to our customers and to the market, through case studies, award submissions, blogs, tweets etc.

Being a role model - You’ll support your colleagues and reconcile the needs of the individual with the needs of the team or Workday whilst embodying the Kainos values. You’ll be the person people look up to – people trust your decisions because they are transparent and justified.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ERPWorkday HCMWorkday FINsDelivery methodologiesSoftware as a serviceBusiness acumenProject managementCustomer managementBusiness developmentUtilization targetsProfitability targetsCross functional understandingResource managementTeam managementDeployment methodologiesLeadershipCommunicationNegotiationConflict resolutionRelationship managementProblem solvingCoachingDevelopmentWorkday Ecosystem AwarenessHCMPayrollTeam EmpowermentWorkday Professional Services CertificationWorkday Full Platform DeploymentsPMP Certification

Required

Significant experience operating at a senior or director level within the EM or PM capability and sub-capabilities on multiple large ERP, Corporate Services and/or Workday implementations

Exceptional understanding of Workday HCM or FINs and related functional areas

Demonstrated ability of running a responsible and profitable business or practice within the professional services industry

Exceptional understanding of and experience in the delivery methodologies and models specifically designed for software as a service

Broad business and technology experience and a good awareness of industry trends

Excellent leadership skills, including the ability to delegate, motivate, lead, attract and develop staff

Excellent customer management experience, working with senior executives in customer organizations with the ability to formally present to senior client and conference audiences

Excellent skills in managing conflicting demands and performing effectively in complex and difficult situations, including negotiation, conflict resolution and relationship management

Sound business acumen and commercial understanding within a services organization, deep understanding of the importance of targets such as utilization and project margins

Strong resource planning skills to balance current demands with future pipeline while maintaining utilization and profitability targets

Ability to work with different functional & technical consultants to understand cross functional dimensions of Workday configuration

Excellent written and oral communication skills

We are passionate about developing people – a demonstrated ability in managing, coaching, and developing people in your team and the wider community

Sound understanding of the various roles and responsibilities on a project team across the different deployment methodologies

Able to, if required, to travel to customer sites & Kainos offices in the same region (minimal out of region travel may also be required)