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Company

Washington University in St. Louis · 5 hours ago

Workday Training Lead (Remote) - Human Resources

Greater St. Louis

Full-time

Remote

Senior Level, Lead/Staff

6+ years exp

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Responsibilities

Plans training, documentation and communication deliverables.

Provides leadership, vision, creativity and strategy for the development of performance support materials.

Conducts needs analysis of end user’s training and performance support needs. Defines learning objectives and designs course curriculum and training deliverables to meet those objectives.

Coordinates planning activities to meet objectives and timelines. Forecasts required time and resources, provides status reports, and follows established methodology. Independently prioritizes the completion of tasks and resolution of issues to ensure compliance to project deliverables.

Develops and implements communications plans and associated communications following established standards and methodology.

Studies and develops a comprehensive understanding of assigned systems. Works closely with co-workers, product teams, and business office subject matter experts to acquire an in-depth knowledge of the system, including system transactions and the business processes related to the system, and end-user experiences. Applies the in-depth knowledge in all phases of training and communication development (analysis, design, development, implementation and evaluation).

Develops, tests, implements, and presents training deliverables in multiple formats such as case scenarios, simulations, e-learning courses, and other related support documentation following established standards and methodology.

Ensures training and communications are delivered successfully, including training/presentation delivery, material production, training room set-up and registration. Develops and implements communications plans and associated communications following established standards and methodology.

Coordinates with vendors, customizing vendor training materials as appropriate.

Schedules and delivers deployment training or arrange for SME to deliver.

Leads and coordinates activities associated with the design, development, and implementation of performance support training and communication plans, materials and vehicles.

Provides coaching to other performance support staff to successfully accomplish objectives.

Directs activities and work of less experienced staff.

Takes leadership role in performance support selection process, and on-boarding new resources.

Develops adoption metrics and other methods of measuring the success of training and communications.

Reviews and monitors the effectiveness of training programs and communication plans; leads and implements continuous improvement plans for training and communication. Compiles training and performance support feedback, as needed.

Perform other duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Analyzing Business ProcessesApplying Instructional Design MethodsDeveloping Training CurriculaUser DocumentationCommunications ProgramsADDIE ModelAdobe CaptivateEducational TechnologyMicrosoft PowerPointRACI ChartsTechSmith Camtasia StudioWaterfall ModelWorkdayPlanning AbilityEducational Studies

Required

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Analyzing Business Processes, Applying Instructional Design Methods And Theories, Developing Training Curricula, User Documentation, And/Or Communications Programs (6 Years)

Preferred

ADDIE Model

Adobe Captivate

Business

Communication

Educational Studies

Educational Technology

Leadership

Microsoft PowerPoint

Planning Ability

RACI Charts

TechSmith Camtasia Studio

Training and Development

Waterfall Model

Workday

Benefits

Up to 22 days of vacation, 10 recognized holidays, and sick time.

Competitive health insurance packages with priority appointments and lower copays/coinsurance.

Take advantage of our free Metro transit U-Pass for eligible employees.

WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

We offer 4 weeks of caregiver leave to bond with your new child.

Family care resources are also available for your continued childcare needs.

WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.