Husch Blackwell · 20 hours ago
Workflow Design Engineer - Service Now
Oakland, CA
Full-time
Remote
Mid, Senior Level
$82K/yr - $156K/yr
5+ years exp
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Responsibilities
Provide engineering solutions, and consulting, on Service Now workflow identification, optimization and implementation strategy for litigation and transactional matters including design, development, implementation and documentation of workflows based on interaction with legal teams and clients.
Utilize exceptional expert level programming experience and capabilities enabling highly efficient workflow processes.
Work with litigation and transactional practice group leaders, attorneys, business managers, and clients to ensure maximum productivity of legal personnel with appropriate use of Workflow Design solutions.
Lead pre and post project analysis to discover and reduce workflow inefficiencies and obstacles, and identify, design, and apply quality control processes and improvements.
Construct workflow charts and diagrams, study system capabilities, and assist in writing specifications.
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Staying up to date on the latest process and IT advancements to automate and modernize systems.
Effectively communicating insights and plans to cross-functional team members, management, and firm clients.
Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
Maintain user confidence and project operations by keeping information confidential and keeping stakeholders informed.
Learning or expanding knowledge of legal practice specific processes and procedures.
Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes.
Other duties as coordinated or assigned from time to time by Senior Director of Information Technology and Information Governance.
Qualification
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Required
Minimum 5 years’ experience with the Service Now App Engine platform including workflow development, server maintenance, and performing upgrades.
Exceptional expert level programming abilities with 5+ years of experience with one of many languages such as Java, .Net, C#, C++, SQL, Python, API’s, and SOAP/Rest Services.
Exceptional analytical and conceptual thinking skills.
The ability to work closely with them to determine acceptable solutions.
Proven experience in eliciting requirements and testing.
Excellent documentation skills.
Fundamental analytical and conceptual thinking skills.
Excellent planning, organizational, and time management skills.
Strong written and verbal communication skills including technical writing skills.
Ability to work independently with little or no assistance, and to make decisions and recommendations to upper management.
Preferred
Experience with RPA, Microsoft Power Apps, Flow, and Azure.
Experience with mentoring junior level developers.
Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
Benefits
Medical and dental coverage
Life insurance
Short-term and long-term disability insurance
Pre-tax flexible spending account for certain medical and dependent care expenses
An employee assistance program
Paid Time Off
Paid holidays
Participation in a retirement plan program after meeting eligibility requirements
Company
Husch Blackwell
An industry-focused, full-service litigation and business law firm with locations in 15 U.S. cities and in London.
1001-5000 employees
H1B Sponsorship
Husch Blackwell has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
Jamie M. Lawless
Chief Executive-Elect
Recent News
Financial Times
2024-12-10
2024-11-19
bloomberglaw.com
2024-05-01
Company data provided by crunchbase
