Rally House · 2 days ago

Workforce Planning Manager

Lenexa, KS

Full-time

Onsite

Mid, Senior Level

$75K/yr - $90K/yr

5+ years exp

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ApparelE-Commerce

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Responsibilities

Scheduling Software Expertise: Utilize schedule system software to forecast staffing needs, create optimized schedules, and analyze workforce data to improve operational efficiency.

Workforce Planning: Develop and implement workforce management strategies to ensure optimal staffing levels based on sales forecasts, customer traffic, and seasonal trends.

Scheduling & Compliance: Oversee the creation and management of retail staff schedules, ensuring compliance with labor laws, company policies, and budget constraints.

Performance Analytics: Analyze key performance indicators (KPIs) related to workforce productivity, attendance, turnover, and customer service metrics. Provide actionable insights and recommendations to drive continuous improvement.

Training & Development: Collaborate with HR and Training departments to develop training programs focused on workforce management best practices, Legion software utilization, and operational excellence.

Cross-Functional Collaboration: Work closely with store managers, regional managers, and other stakeholders to align workforce management strategies with business objectives and operational needs.

Budget Management: Assist in the development and monitoring of labor budgets, ensuring cost-effective staffing solutions without compromising service quality.

Technology Integration: Stay abreast of industry trends, emerging technologies, and best practices in retail workforce management. Recommend and implement technological solutions to enhance operational efficiency.

Reporting: Prepare and present regular reports to senior management, highlighting key workforce metrics, trends, and performance insights.

Mitigate scheduling hurdles and develop action plans as needed by partnering with the department and/or leaders

Identifies patterns, including volumes, trends, attrition rates and productivity, to effectively support operations needs

Qualification

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Managing PeopleWorkforce Management