HealthPlanOne · 11 months ago
Sr. AI Engineer
United States
Full-time
Remote
Senior Level
5+ years expHPOne is a company focused on creating custom sales, marketing, and contact center solutions for the health insurance industry. They are seeking a Senior AI Engineer to work on developing scalable and compliant AI solutions, collaborating with various departments to meet project objectives.
FinanceHealthcareHealth InsuranceProperty & Casualty InsuranceMarketingHealth CareInsurance
Hiring Manager
Jenn LaPlante
Responsibilities
Optimize AI and machine learning (ML) solutions for call transcription scoring, considering scalability and regulatory compliance. (they will be running AI prompts and optimizing)
Collaborate with stakeholders, including compliance officers and operational management, to understand regulatory or internal standard requirements and define project goals and metrics
Work closely with software developers to ensure integration with transcription services, databases, and reporting tools
Lead efforts in building and fine-tuning LLM scripts to leverage call transcriptions for analytics purposes, against regulatory or internal compliance criteria (e.g. accuracy, relevance, scalability)
Manage, actively participate, and coordinate processes for end-to-end quality testing to ensure data integrity and accuracy for AI-driven platforms and solution
Define and document scoring metrics, thresholds, and model evaluation techniques to ensure accurate and reliable compliance scores
Identify and resolve issues through iterative testing, user feedback, and continuous improvement
Maintain detailed documentation of the technical processes, accuracy, compliance adherence, specification updates, and key decisions
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Computer Engineering, Computer Science, or a related technical discipline
Understanding of NLP, AI, and machine learning concepts and tools
5 + years of experience with scripting languages like python and relevant data processing/visualization tools
Familiarity with regular expression matching
Familiarity with LLMs like ChatGPT - Corporate experience with tools like this is a plus
Familiarity with corporate reporting tools like DOMO
Excellent communication, organizational, and problem-solving skills
Preferred
Experience leading a team
Familiarity with CMS regulations and healthcare compliance standards is a plus
Company
HealthPlanOne
HPOne is a singular vision create custom sales,marketing and contact center solutions exclusively for the health insurance industry.
501-1000 employees
H1B Sponsorship
HealthPlanOne has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$6.5MKey Investors
Pequot Capital
2020-06-22Acquired
2008-04-21Series A· $6.5M
Leadership Team
Tom Wicker
Chief Operating Officer
Mike Stapleton
CIO
Recent News
2026-04-01
Company data provided by crunchbase