Citi · 10 months ago
VP, Partner Management Lead Officer (Hybrid)
Schaumburg, IL
Full-time
Hybrid
Mid, Senior Level
$126K/yr - $189K/yr
6+ years expCiti is a trusted partner in financial services, and they are seeking a VP, Partner Management Lead Officer to contribute to their digital strategy. This role involves managing partner relationships, developing marketing strategies, and ensuring compliance while driving growth and performance across digital channels.
FinanceBankingFinancial Services
Responsibilities
Serves as a key liaison with the Partner and will be responsible for supporting the profitable growth of the portfolio in the digital channel, ensuring that marketing and financial/business plans are delivered, and the Partner relationship is strengthened
Identify and implement strategic initiatives to drive profitable sales growth and new account acquisition
Develop and execute strategic/tactical initiatives to improve business performance
Create innovative and appealing product concepts and communications
Analyze program results to improve performance and profitability
Develop and maintain marketing strategies with Partner and internal resources
Create and manage task plans to accomplish business plan objectives
Financial planning and forecasting - ensure plan is achieved and recognize, anticipate and create solutions to address financial shortfalls
Develop and maintain positive internal business relationships
Establish and maintain positive business relationships within the Partner’s retail, digital, and financial services organizational structures
Serve as the primary day-to-day liaison between the Partner and Citi internal operational, digital and functional areas
Consistently deliver quality customer and Partner experiences
Build organizational consensus in support of the Partner
Maintain contract compliance including reporting requirements and service level agreements
Manage monthly Partner reporting
Actively contribute to and participate in Partner Monthly Business Reviews
Assist in the creation and management of project plans for digital initiatives, including incentives, contests, and application building strategies. Establish Business Requirements, align Partner requirements, and ensure that technical solutions align with both Business and Partner requirements
Actively contribute and participate in all Pricing projects, including the alignment with the Partner for all digital changes and testing requirements
Manage digital monitoring and controls
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Qualification
Required
6-10 years relevant experience; must have experience in marketing, product or project management and client/relationship management experience
Consistently demonstrates clear and concise written and verbal communication skills
High-energy, self-motivated individual with the ability to drive results with a sense of urgency, ownership and accountability
Ability to promote teamwork and collaboration at all levels of the organization
Forward thinker with the flexibility to adapt to and drive change in a dynamic business environment
Demonstrated ability to prioritize effectively and handle multiple, diverse projects simultaneously
Proficient in Microsoft Office with an emphasis on MS Excel
Bachelor's/University degree in Business, Communications, Marketing, or Finance
Preferred
Private label credit or bankcard industry experience preferred
Master's degree preferred
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
10001+ employees
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
James Monahan
Managing Director / Global Head of Asset Servicing
Naveed Sultan
Managing Director, Chairman, Institutional Clients Group
Recent News
2026-02-24
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