DoorDash · 10 months ago
Senior Associate, Merchant Strategy & Operations
Austin, TX
Full-time
Onsite
Mid, Senior Level
$78K/yr - $115K/yr
3+ years expDoorDash is a food delivery platform that connects customers with local and national businesses. As a Senior Associate on DoorDash’s Merchant Strategy & Operations team, you will own the strategy and success of Merchant applications, drive engagement, and collaborate cross-functionally to enhance merchant satisfaction.
PublishingE-CommerceAppsLogisticsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Drive the strategy & execution of critical merchant surfaces, building a roadmap to improve merchant satisfaction with our tools and articulating goals that demonstrate merchant impact
Use data-driven decision-making and sound business judgment to run tests for product-market-fit or develop insights to inform future strategic initiatives
Work cross-functionally with our product, marketing, sales, support, finance, and analytics teams to land key initiatives
Qualification
Required
3-4 years of experience in consulting, strategy, operations, technology, or related experience
Bachelors degree or higher
You're analytical and dig deep to understand a problem, using both quantitative and qualitative data
You're comfortable modeling in Excel
You're a self-starter – You have a bias towards action and are proactive in identifying opportunities to innovate and improve
You are a problem solver – You can independently translate high-level goals into actionable plans and consistently operate with focus and drive
You communicate early and often and can distill complex topics into a summary for stakeholders at all levels -- both written and verbal
Preferred
High-growth or early-stage startup experience are a plus
SQL knowledge is a plus
Benefits
401(k) plan with employer matching
Paid time off and paid sick leave in compliance with applicable laws
Flexible vacation, plus 80 hours of paid sick time per year
16 weeks of paid parental leave
A wellness benefit
A commuter benefit match
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
A mental health program
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
2026-02-26
2026-02-26
Company data provided by crunchbase