HubSpot · 4 months ago
Senior Business Systems Analyst, AI
United States
Full-time
Remote
Mid, Senior Level
$118K/yr - $190K/yr
5+ years expHubSpot is an AI-powered customer platform that connects marketing, sales, and service. They are seeking a Senior Business Systems Analyst to harmonize AI-driven strategies and deliver scalable solutions across Customer Success, influencing technical direction to maximize critical outcomes.
AnalyticsCopywritingMarketingSaaSSocial Media
Responsibilities
Own High-Leverage Projects: Independently scope, design, and deliver AI-driven solutions that solve complex, ambiguous problems in rep and customer workflows
Lead POC Development: Rapidly prototype and rigorously validate AI solutions, ensuring scalability and business impact
Quantify and Optimize Impact: Model and measure improvements in retention, customer health, and efficiency; prioritize roadmap items based on data
Cross-Functional Influence: Partner with leaders across Customer Success, Ops, and Product Engineering to align on direction and investment
Mentor and Uplift: Share expertise, coach junior team members, and set standards for solution design and experimentation
Shape Strategy Through Innovation: Actively scout new AI capabilities and propose high-impact applications for HubSpot
Qualification
Required
Advanced technical proficiency: strong SQL, Python, API fluency, and experience deploying AI/LLM-based solutions
5–7+ years relevant experience in SaaS, with proven track record of delivering tech-enabled business impact
Strong stakeholder communication skills; able to translate complexity into clear, actionable recommendations
Demonstrated ability to drive projects with minimal oversight and align cross-functional stakeholders
Domain Expertise: Advanced; independently solves complex problems, proposes new approaches
Execution: Delivers high-impact outcomes with limited supervision; influences decision-making
Impact: Mistakes could significantly disrupt team operations or short-term plays, requiring foresight
Collaboration: Trusted collaborator across multiple teams; able to navigate conflict productively
Change Agility: Models adaptability, champions change, and guides others through uncertainty
Benefits
Participate in HubSpot’s equity plan to receive restricted stock units (RSUs)
Overtime pay
Benefits and perks HubSpot offers to help employees grow better
Company
HubSpot
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.
5001-10000 employees
H1B Sponsorship
HubSpot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (148)
2024 (125)
2023 (101)
2022 (107)
2021 (43)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$100.5MKey Investors
Scale Venture PartnersMatrixGeneral Catalyst
2014-10-10IPO
2012-11-05Series E· $35M
2011-03-08Series D· $32M
Leadership Team
Yamini Rangan
Chief Executive Officer
Dharmesh Shah
Founder and CTO
Recent News
2026-01-12
2026-01-09
Company data provided by crunchbase