Travelers · 10 months ago
Senior Director, Business Process Management
CT - Hartford
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
$123K/yr - $203K/yr
7+ years expTravelers provides insurance coverage to protect the things that are important to you. The Senior Director of Business Process Management will drive customer, employee, and agent experiences by optimizing end-to-end business processes while fostering a culture of continuous improvement and managing a team to align business actions with enterprise goals.
Property & Casualty InsuranceAuto InsuranceInsuranceProperty Insurance
Responsibilities
Develop organizational strategies aligned with enterprise and business unit goals
Identify and assess recommendations for process improvement opportunities and may initiate and implement large / multiple improvement opportunities
Collaborate and influence to ensure efforts are focused on the most impactful initiatives across the enterprise to support the successful realization of business benefits and implementation of strategies
Own and optimize the performance of an assigned capability or business area(s) and/or technologies, ensuring process efficiency by influencing stakeholders, requesting, and obtaining the proper tools, resources and funding to maximize business value
Own, lead, and influence the end-to-end execution of high complexity initiatives that have a broader impact across the line of business, including benefits monitoring, benefits realization
Accountable for the buy-in and implementation of process improvement opportunities to drive business results within your portfolio(s)
Ensure priorities and recommendations are aligned with long term goals by understanding various business strategies and the impact work will have across the enterprise and business unit
Coordinate with leaders across multiple business areas to ensure goals are aligned to overall business strategy
Coach team members on process improvement tools, methodologies, approaches, and foundational knowledge to ensure the successful rollout and enhancements across all initiatives
Perform other duties as assigned
Qualification
Required
Bachelor's Degree
7 years of experience
Familiarity with Six Sigma and Agile methodology
Demonstrated experience in developing and planning effective strategies, with the ability to lead a team to implement those strategies
Proven leadership skills with the ability to manage change, develop employees, and align resources to accomplish key objectives
Exceptional communication skills with the ability to influence and interact with all levels of the organization
Ability to collaborate with business leadership to understand goals and identify strategies to achieve goals
Forward thinker with the ability to bring industry best practices and regulatory knowledge to the table in a fast-paced and evolving environment
6 years of experience in operations, collaborating on projects, or working in a related field
3 years of leading, coaching, and/or indirect or direct management experience
Benefits
Health Insurance
Retirement
Paid Time Off
Wellness Program
Volunteer Encouragement
Company
Travelers
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business.
10001+ employees
H1B Sponsorship
Travelers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (47)
2023 (60)
2022 (42)
2021 (27)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-03-22IPO
Leadership Team
Dan Frey
Executive Vice President and Chief Financial Officer
Beth Maerz
SVP, Customer, Strategy and Innovation
Recent News
2026-02-18
2026-01-22
Company data provided by crunchbase