Herbalife · 9 months ago
Program Manager, Client Services
Los Angeles, CA
Full-time
Hybrid
Senior Level
7+ years expHerbalife is a nutrition company that offers dietary supplements and products for individuals and distributors. They are seeking an experienced Program Manager, Client Services to coordinate the discovery, design, development, and delivery of creative projects while managing timelines, budgets, and stakeholder communication.
WellnessHealthcareDietary SupplementsFitnessHealth CareNutrition
Responsibilities
End-to-end project management of the discovery, design, development, and delivery of creative requests of varying scope and complexity across all mediums
Act as both program manager and project manager with the ability to pivot from macro to micro
Ensure we remain on-strategy, on-brand, on-time, and on-budget
Fully evaluate incoming design and copy requests, draft detailed timelines, maintain clear and consistent stakeholder communication, flag and monitor dependencies, facilitate creative and legal reviews, and assure alignment on roles and responsibilities
Provide strategic counsel to clients on creative opportunities, limitations, timing, and deliverables
Solve complex artistic and technical challenges while reconciling requirements and project timelines
Use Workfront software for creating timelines, reviews and approvals, tracking hours, communicating with clients, maintaining version control, and reporting
Address all tasks with urgency; scale roadblocks as a confident, solution-oriented consensus builder
Negotiate with vendors on timeline and budget, secure contracts as needed
Assimilate and synchronize multiple cross-divisional inputs; lead cross-functional team meetings
Set and continually manage expectations throughout project life cycle
Manage external creative agencies and localization vendors
Monitor related budgets and spending under the direction of the Director, Worldwide Client Services
Work in-office 3 days a week (Tuesday through Thursday)
Perform additional duties as assigned
Qualification
Required
7+ years of project management experience in a fast-paced marketing agency or corporate environment with a focus on creative excellence and client service
Capability of implementing various integrated marketing projects of varying scope and complexity
Experience with deliverables spanning design, social media, video production, event branding, new product launches, mobile, printed collateral, copywriting, and all-things-digital
Experience with design management, resource utilization, and UX/UI principles
Experience managing outside creative agencies/vendors
Experience working with global business partners with an emphasis on cultural sensitivity
Experience with Workfront, including the ability to build/edit dashboards, run reports, and onboard others desired; additional Project Management tools such as Smartsheet, Trello, Wrike, and Jira will be considered
Skilled at using PowerPoint and/or Keynote to review decks and presentations. Advanced Excel skills, including the ability to create and maintain complex budget spreadsheets
Knowledge of design applications like Photoshop, Illustrator, and InDesign, as well as printing and video processes
Understanding of agile project management principles and the ability to create RACI charts
Results-driven multi-tasker who thrives under pressure. Approaches challenge confidently and focus on finding solutions, which helps build trust and credibility with requesting partners
Highly organized with exceptional attention to detail and masterful time management
Effective negotiation and conflict management abilities
Exceptional written, verbal communication, and public speaking skills
Ability to work with geographically diverse teams while demonstrating cultural sensitivity
Empathetic and Kind: Demonstrates understanding and compassion towards others, fostering a positive and supportive work environment
Collaborative: Works well with others, values teamwork, and actively contributes to group efforts
Proactive: Takes initiative and anticipates needs, which helps maintain strong relationships with requesting partners by addressing issues before they become problems
Adaptable: Flexible and able to adjust to changing circumstances and priorities, ensuring smooth project progression
Preferred
Bachelor's degree in Marketing, Communications, or a related field is preferred; candidates with significant relevant experience will also be considered
Benefits
Group Health Programs
Medical
Dental
Vision
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Basic Life/AD&D
Short-Term and Long-Term Disability
Employee Assistance Program (EAP)
401(k) plan
Wellness Incentive Program
Employee Stock Purchase Plan (ESPP)
Supplemental Life/Critical Illness/Hospitalization/Accident Insurance
Pet Insurance
Company-observed U.S. Holidays
Floating Holidays
Vacation
Sick Time
Volunteer Program
Paid Maternity and Paternity Leave
Bereavement Leave
Personal Leave
Time off for voting
Company
Herbalife
Herbalife is a nutrition company that offers dietary supplements and products for individuals and distributors.
5001-10000 employees
H1B Sponsorship
Herbalife has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (12)
2023 (28)
2022 (27)
2021 (7)
2020 (96)
Funding
Current Stage
Public CompanyTotal Funding
$3.1BKey Investors
Credit Suisse,Rabobank
2024-04-05Post Ipo Debt· $800M
2022-12-05Post Ipo Debt· $250M
2020-05-29Post Ipo Debt· $600M
Leadership Team
John DeSimone
Chief Financial Officer
Phil Carlson
Director of Global Corporate Security
Recent News
Investing.com
2026-02-25
Business Wire
2026-02-23
2026-02-20
Company data provided by crunchbase