NetDocuments · 10 months ago
Customer Growth Marketing Manager
United States
Full-time
Remote
Mid Level
$145K/yr - $150K/yr
4+ years expNetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. They are seeking a Customer Growth Marketing Manager to generate an expansion pipeline within their existing customer base, focusing on creating pipeline-driving campaigns and managing customer events.
Telecom & CommunicationsCloud ComputingEnterprise SoftwareSaaSSoftwareCloud Data ServicesEmail
Responsibilities
Own and execute campaigns that generate qualified upsell pipeline from our current customer base
Plan and manage customer-facing events (virtual and in-person) to support expansion goals—owning strategy, logistics, promotion, and post-event follow-up
Partner with Sales to identify high-potential accounts and coordinate monthly outreach programs
Create and manage email campaigns, account-based plays, and webinars to educate and engage customers on new features
Develop segmentation strategies and messaging tailored to firm size, region, or product usage patterns
Track campaign performance and report on key metrics like demo requests, pipeline, lead-to-opportunity conversion, and program ROI
Use tools like Salesforce, Crossbeam, and intent data to refine targeting and optimize campaign effectiveness
Qualification
Required
4+ years of experience in demand generation or customer marketing, preferably in B2B SaaS
Proven ability to drive pipeline and revenue through targeted marketing campaigns
Experience working cross-functionally with Sales, CS, and Revenue Operations
Strong skills in campaign strategy, email marketing, segmentation, and reporting
Familiarity with Salesforce, and marketing automation platforms (e.g., Marketo, HubSpot)
Preferred
Experience in the legal tech spaces
Benefits
90% healthcare premiums company covered
HSA company contribution
401K match at 4% with immediate vesting
Flexible PTO (typically 3 to 4 weeks a year)
10 paid holidays
Monthly contributions for life activities & wellness
Access to LinkedIn learning with monthly dedicated time to explore
Company
NetDocuments
NetDocuments enables businesses of all sizes to create, secure, manage, access, and collaborate on documents and email anywhere, any time.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$30MKey Investors
Warburg PincusCove Hill PartnersFrontier Growth
2021-05-25Secondary Market
2019-05-14Secondary Market
2017-03-02Acquired
Leadership Team
Josh Baxter
CEO
Kenneth Duncan
CEO
Recent News
2026-02-03
Columbia West
2025-12-13
2025-11-25
Company data provided by crunchbase