Middle Seat · 2 months ago
Principal, Strategy and Accounts
United States
Full-time
Remote
Senior Level, Lead/Staff
$98K/yr - $108K/yr
5+ years expMiddle Seat is seeking an experienced Principal, Strategy & Accounts to oversee a portfolio of full-service client accounts. The role involves driving fundraising and paid media strategy, managing execution across internal departments, and ensuring outstanding client service and satisfaction.
Marketing
Responsibilities
Own day-to-day leadership of 4 to 6 full-service client accounts, ensuring quality of service and strategic alignment
Lead strategic conversations with clients, guiding program planning, deliverables, budget, and pacing
Serve as the final internal reviewer for major deliverables before client presentation
Set and maintains client management norms, including timelines, scopes, approval processes, and communications
Manages client projections and budget: Works across verticals to set projections (both raise and spend) goals and ensures that client team is maximizing ROI, pitching new budgets, and scaling when appropriate
Act as the primary internal leader for assigned client accounts, coordinating across email, ads, texting, branding, web, and other service departments
Delegate tasks, set priorities, and manage workflows across internal teams to ensure work is delivered accurately and on time
Set and enforce internal boundaries — e.g., establishing daily deadlines for deliverable reviews, protecting lead time for client approvals, and communicating clear expectations around timing, quality, and collaboration
Escalate issues proactively if internal misalignment threatens client timelines, satisfaction, or program success, and serve as a feedback loop for Leadership Team
Implement Client Service Department SOPs across assigned accounts, including onboarding, reporting, offboarding, and cross-vertical processes
Identify opportunities to improve client-facing processes based on experience and feedback from internal teams and clients
Contribute feedback to the development of department-wide SOPs and best practices
Contribute to the mentorship of Account Leads and staff across the firm, including supporting professional growth, sharing best practices in client services, and encouraging cross-team collaboration
Support internal revenue growth by identifying upsell opportunities (i.e., pitching new services or scaling client budgets) within current client accounts
Assist with new business development by participating in client pitches, supporting proposal development, and helping identify new leads
Attend selected in-person events (from conferences to networking meetings to client events) to represent Middle Seat and build relationships
Support panels, trainings, or sessions as a co-presenter or logistics lead to grow comfort with external-facing opportunities
Qualification
Required
5-7 years of experience in political digital strategy for clients or on political campaigns
1-2 cycles of experience leading digital programs in politics - either leading cross-vertical accounts in an Account Lead level role at Middle Seat (or a comparable agency) or serving as a Digital Director for a Tier 1 or 2 statewide race (or comparable senior leadership role)
Demonstrated leader, natural relationship builder, and strong verbal and written communicator (both in client copywriting and in the ability to communicate tasks and goals to clients and staff)
Digital strategist who understands the ins and outs of online fundraising, digital content, and paid media
Strong project management skills and proven ability to set expectations, manage timelines, and strategic alignment across teams, and drive forward complex projects
Self-starter who can pick up new programs/tools quickly
Comfortable with tools like ActBlue, Google Workspace, Slack, Google Looker Studio, and CRMs like ActionKit
Preferred
Experience working with fundraising projections, cash flow, and client budgets
Prior agency or consulting experience
Demonstrated commitment to progressive campaigns and causes
Creative tools like Adobe Creative Suite, Figma, or Canva are a plus
Benefits
100% premium coverage for health, dental and vision
Zero deductible health plan
Profit-sharing plan: share in the growth and success of Middle Seat
Mobile phone reimbursement up to $50 per month
One Medical health service: video call or chat with doctors, no wait-time appointments
Health Advocate: the nation's leading healthcare advocacy and assistance company
6% employer match on your 401k retirement account
20 paid vacation days off, plus your birthday and your Anniversary at Middle Seat
Unlimited sick leave
Commuter benefits for public transportation
Office Space (WeWork, etc) Stipend for Remote Employees
12 weeks of paid leave for new parents
$100 monthly student loan reimbursement
$350 monthly mental health benefit
$1,000 annual professional development reimbursement
Company
Middle Seat
Middle Seat is a full-service media and fundraising firm for progressive causes and candidates.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Elizabeth Bennett
Partner
Kenneth Pennington
Partner
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