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RoadSafe Traffic Systems · 3 hours ago

Administrative Specialist

Springfield, MA

Full-time

Onsite

Mid Level

3+ years exp

RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. The Administrative Specialist oversees critical office functions with a primary focus on billing and accounting, including processing invoices, handling payments, and providing general office support.

ConstructionPublic Safety

Responsibilities

Answering and directing incoming phone calls to the appropriate personnel or departments

Reviewing and processing work tickets daily to ensure timely and accurate documentation

Handling filing and mailing tasks to maintain organized records and efficient communication

Ordering office supplies as needed to support business operations

Performing daily, weekly, or monthly invoicing for rentals, lane closures, and flagging operations

Entering data into customer portals as required for accurate tracking and reporting

Assisting with Accounts Receivable (AR) collections to ensure timely payments

Managing the company’s cell phone inventory, including setting up and activating phones for new hires, and troubleshooting issues by coordinating with the designated contact for phones and apps

Serving as a backup to the Onboarder by assisting with tasks related to New Hire Orientation

Following all safety rules and regulations to maintain a safe work environment

Adhering to all company policies and procedures to ensure compliance and consistency

Performing other duties as assigned to support operational needs and team goals

Qualification

Billing software proficiencyAccounting systems knowledgeMS Outlook proficiencyMS Excel proficiencyNumerical skillsOrganizational skillsAttention to detailVerbal skillsOffice equipment proficiencyVista knowledgeTCR software knowledgeConstruction industry experienceWritten skillsInterpersonal skills