Delaware Department of Correction · 1 day ago
Administrative Specialist
Dover, DE
Full-time
Onsite
Entry Level
1+ years expDelaware Department of Correction is seeking an Administrative Specialist to provide full coverage for the main receptionist area and support to the Central Business Office. The role includes greeting customers, answering phone calls, managing documents, and ensuring compliance with administrative processes.
Law Enforcement
No H1B
Responsibilities
Serves as a liaison with internal and external contacts, customers, clients, and/or the public to coordinate various activities, respond to inquiries, and provide guidance and consultation on administrative matters
Creates formatted documents, generates and shares presentations, manages schedules, develops and manages spreadsheets, assists in maintaining policies, procedures, guidelines, or training manuals, and maintains information in databases
Delivers excellent customer service in-person, electronically, or by written communication
Applies and explains agency services, laws, rules, regulations, standards, policies, and procedures
Creates and maintains a variety of record-keeping systems or logs to file, track, and retrieve documents or other information and ensures records are maintained in compliance with retention schedules
Assists higher-level staff with decision making and monitoring of key operational/program indicators by collecting/organizing data, preparing reports, supporting performance tracking and dashboard maintenance, or performing related support work
Reviews, processes, and evaluates information for completeness, accuracy, and conformity with applicable laws, rules, and regulations. Resolves discrepancies, deficiencies in information, or other issues
Drafts, manages, and distributes communications and other materials for public and/or internal use
Coordinates administrative elements of projects including tracking timelines, scheduling, documenting progress, and facilitating communication between team members
Uses automated information systems and computer software to enter, update, modify, delete, retrieve, and report on data
Orders and maintains office supplies and equipment
Plans and coordinates meetings, hearings, or conferences and makes travel arrangements
May approve or recommend approval/denial of requests/information within established standards and guidelines
Performs other related duties as required
Qualification
Required
One year of experience in performing office support work such as drafting routine correspondence, reports, or logs, operating office equipment, handling incoming and outgoing mail, postal and shipping services, answering phones, directing calls and taking messages, or maintaining files and supplies
One year of experience in document processing such as reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures, resolving deficiencies, and tracking and monitoring activities
One year of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data
Six months' experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases
Possession of an Associate's degree or higher
Applicants must be legally authorized to work in the United States
A satisfactory criminal background check is required as a condition of hire
Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process
Upon a conditional offer, the applicant must undergo a pre-employment base line two step tuberculin skin test (TST) as part of the hiring process
Company
Delaware Department of Correction
The Department of Correction is the second largest Executive branch agency in the State, and the largest law enforcement agency in Delaware with over 2,500 employees.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase